We understand how important it is to have support during your time with us. That’s why we offer 24/7 support, so you can always count on our teams for guidance, advice, or simply a friendly chat. You are never alone and we want you to know that.

support network

Our General Managers are always available to lend an ear. No matter what you may be facing, we are committed to providing the help you need to feel safe, secure, and supported throughout your stay with us.

Remember, you are never alone:

As well as our dedicated on-site support teams there are a number of other services, organisations and helplines out there. Take a look below at the different helplines and websites available to you:

Charity providing support if you’ve been diagnosed with an anxiety condition.


Phone 08444 775 774
Find out more anxiety.org.uk

Charity for sufferers of depression


Find out more depressionalliance.org

Available to offer diagnosis & support routes


Find out more visit nhs.uk/conditions/stress-anxiety-depression/

A confidential listening, support and practical information service for students across the UK and Open University.


Find out more www.nightline.ac.uk

Charity supporting sufferers of panic attacks and OCD Phone: 0844 967 4848


Find out more www.nopanic.org.uk

Young suicide prevention society Phone: 0800 068 4141


Find out more www.papyrus-uk.org

Support for people experiencing feelings of despair, distress, or depression


Phone: 116 123
(free 24-hour helpline)

Their fantastic Parents’ Helpline is available to offer advice to anyone worried about their children’s mental health and wellbeing.


Phone: 0808 802 5544
(Mon-Fri from 9.30am to 4pm)
Find out more youngminds.org.uk